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Job Title: Executive/Membership Assistant

Reports to: Head of Membership/Chief Executive

Salary: £23,000

Hours of work: FT 35 or 0.8 considered

Who we are:

Founded in 1911, the Society of Genealogists is a charity with a unique purpose – to help people to discover their place in history. We preserve the records of everyday lives and make them available to anyone wanting to understand who and where they’ve come from. We hold the sources for you to research the everyday life of your ancestors, as well as exceptional collections, such as TreeSearch™, our family trees featured online.

We provide a well-regarded programme of education and training supporting people not only to research their family roots but also to understand what they’ve found. Importantly, we also help people to develop confidence in their research and to ensure that their family trees are true and based on evidence. We’re a diverse community, including experts, novices, published historians, and first-time tree-tracers, but we learn and improve together, sharing ideas and advice. We are passionate about what we do and generous with our knowledge and time.

The SoG is UK-based but international in outlook with members across the continents. Although we have over 110 years under our belt, we are as committed and curious as ever, staying true to our own history, championing those whose lives lie undiscovered. Put simply, we recognise that knowledge of our past helps to illuminate the present and guide the future, so we continue to research, learning from all of our histories.


·        Thirty-five hour working week and flexible working can be agreed

·        Twenty five days annual leave pro rata per annum as well as Bank Holidays.

·        Contribution towards eyecare costs

·        Access to member benefits of the Society of Genealogists

·        Pension scheme


This role is based in London. The temporary office for the Society is at 356 Holloway Road, London as a permanent premises for the Library is acquired. The role requires on-site office working although there is some flexibility for working from home.


This role will provide administrative assistance to the Head of Membership and CEO. As we are a small organisation, there are opportunities to gain experience in a variety of areas, such as events, library and archive services, finance and data systems.

Key accountabilities:


·        Monitor and respond to member enquiries by email, telephone or in person in a polite and professional manner

·        Maintain and update the CRM and membership records

·        Maintain and amend mailing lists and process returned mail

·        Process cheques and DDs, actioning the BACS reports weekly

·        Produce regular membership reports

·        Process paper renewals and gift options


·        Support the coordination of the marketing collateral

·        Proactive marketing planning, ensuring timely and accurate delivery

·        Coordinate the social media content calendar

·        Publish and edit material on the website


·        Manage the CEO’s diary and appointments and manage travel arrangements

·        Take minutes of meetings

·        Prepare the CEO’s expenses

·        Ensure smooth running of the telephone systems

·        Organise internal events and meetings

·        Filing and administrative duties as required

·        Liaising with external suppliers and partners

·        Attend shows, fairs and evening and weekend events as required.

Line management responsibilities

·       None

Knowledge and experience:


·        Experience of taking minutes at meetings

·        Experience of using a calendar system and arranging meetings

·        Ability to work unsupervised and in teams, with a diverse range of people

·        Excellent organisational skills

·        Excellent writing skills

·        Excellent attention to detail

·        Excellent people management skills

·        Strong command of the English language and outstanding communication skills, both written and verbal

·        Ability to prioritise and multitask

·        Working knowledge of word processing, spreadsheet creation and management and other relevant software

·         Ability to handle confidential information with sensitivity and discretion

·        Positive and proactive approach, ability to find practical solutions and to work cooperatively with internal and external stakeholders

·        An interest in family history

To apply please send a C.V. and cover letter to

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We all have roots. Let’s find them together.

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